Last Updated: 07/07/2024
Welcome to MyBIGBag E-commerce website (the “Site”). This Shipping Policy outlines our procedures for shipping and delivery of items purchased on our Site. By making a purchase on our Site, you agree to comply with the terms of this Shipping Policy.
1. Shipping Methods
We offer the following shipping methods for delivery within the United Kingdom:
- Standard Shipping: [Description of standard shipping method, including estimated delivery time and cost]
- Express Shipping: [Description of express shipping method, including estimated delivery time and cost]
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on factors such as order processing time, shipping carrier delays, and the delivery address.
2. Shipping Restrictions
We currently only offer shipping within the United Kingdom. We do not ship to international addresses or PO boxes.
3. Order Processing
Orders are typically processed and shipped within [number of days] business days of the order date, unless otherwise stated. Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your order on the carrier’s website.
5. Shipping Fees
Shipping fees are calculated based on the selected shipping method, the weight and dimensions of the items in your order, and the delivery address. Shipping fees will be displayed at checkout before you complete your purchase.
6. Free Shipping
We may offer free shipping on orders that meet certain criteria, such as a minimum order value or promotional offer. Free shipping eligibility will be indicated on the Site and at checkout.
7. Delivery Issues
If you encounter any issues with the delivery of your order, such as delays or missing items, please contact our customer service team at [contact email or phone number] for assistance.
8. Change of Address
If you need to change the delivery address for an order that has already been placed, please contact our customer service team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that changes can be made once an order has been shipped.
9. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at info@mybigbag.co.uk.
By making a purchase on our Site, you agree to comply with the terms of this Shipping Policy. Thank you for choosing MyBIGBag.
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